Concurrent and Named Users
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frevvo Users
A frevvo user is anyone that is authenticated to frevvo for the purpose of:
- Designing a form
- Digitally signing the form (frevvo needs to know who the user is in order to generate a signature)
- Participating in a workflow (frevvo needs to know who the user is in order to display a task list)
- Maintaining an audit trail (identifying the submitter, for example)
- Using an external security manager (LDAP/Active Directory, for example) with Single Sign On (SSO)
Anonymous Users
These are users that don't need an account in frevvo and also aren't involved in any of the items described above. Anonymous users do NOT count as frevvo users and therefore are not limited by the license. Common examples are filling out a survey or a contact form.
Concurrent Users
Concurrent users are frevvo users that are logged in to frevvo simultaneously.
Generally, for Intranet forms/workflows you want to calculate how many users will concurrently be accessing the forms, since in most cases, on an Intranet, people want to know who is submitting the form. For Extranet forms, you generally do not have authenticated users. For instance, a 10-concurrent user license means 10 users can be logged in simultaneously to frevvo.
Note that frevvo also offers Unlimited user licenses.
Named Users
When the tenant administrator creates a user in the frevvo UI you have a named user, i.e. someone who can login to frevvo and design forms, digitally sign them, participate in a workflow, maintain an audit trail, etc. A person submitting a form anonymously (e.g. filling in a survey or contact form) does NOT count as a named user.
Certain frevvo licenses are sold based on named users as opposed to concurrent users. In others words, if the license indicates that you can have a maximum of 10 named users it means that only 10 users can be created.
