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Live Forms forms can be initialized with data from a Google Sheet by retrieving the data from the spreadsheet using a business rule. Rule syntax and best practices to follow are discussed in the Writing Rules to Retrieve and Update Data in a Google Sheet topic.

The example discussed below uses a form that has a dropdown control to select a customer from a list. Once selected, a business rule queries a Google Sheet and retrieves the full address details for the selected customer. City, State and Zip Code controls are also populated with the customer information.

On This Page:

Example 1 - Populate form fields with data from a Google Sheet

Step 1: Obtain an access token for your Google Account

If you do not have an access token for the Google Account where you are going to create your spreadsheet, perform this one-time step.

Form designers must obtain a Google access token for every Google account you wish to use with your forms/flows. For example if you connect your forms/flows to a Google account and, you will need to obtain two access tokens.

Follow these steps to use the frevvo Google connector consent UI to obtain an access token for each Google Account.

  1. Open your web browser and login to your Google Account

  2. Go to:

    1. Live Forms Online Cloud customers:

    2. Live Forms In-house customers: http://<your frevvo server domain name>/google/consent
  3. Click Allow if you see the message below: This gives Live Forms access to your account even when your device is turned off.

  4. Copy the access token. THIS IS VERY IMPORTANT. The token is used as the password for Live Forms wizards and rules.

  5. Repeat steps 1-2 for all Google accounts you will be using with the frevvo Google connector.

    An access token generated for a Live Forms in-house installation running the Google connector, will not work with the Google connector running in the frevvo cloud. You must generate a separate token for each environment.

It is very important to save the token once you obtain it for a given account. The token allows the connector to access the account. There is a limit on the number of tokens that are issued per client-user combination. If the token limit is exceeded, older refresh tokens stop working.  A token can be revoked if it is not used in a 6 month period.

Step 2 - Create your form

Create a simple example contact form with a few fields. Note the Select Customer control is a dropdown. If you need help creating a form, check out the Quick Demo and Form Designer tutorial videos on our website.

Step 3: Create your Google Sheet

Create a Google Sheet  containing the customer address details. Make sure the column header names match the Name property of each control.

Control NameColumn Header
CustomerNamecustomer name
FullAddressfull address
ZipCodezip code

Copy the Spreadsheet key to use in the Business Rule

It is best practice to use the spreadsheet key in your business rule to specify the Google sheet. This method is recommended because each spreadsheet has it's own unique key. Using the key instead of the spreadsheet/worksheet name avoids issues that may occur if you have more than one spreadsheet with the same name.

The Google connector supports the use of the key as a path parameter:

  • key  - the GUID of your Google sheet. Use the key to specify your Google sheet instead of the sheet name (ssname) in your rule. 
  • To find the Google sheet key, 
    • Open your Google sheet.
    • The key is the long string of characters between the d/ and the /edit in the URL in the address bar.


Step 4: Add the Business Rule

This business rule calls the Google Connector to retrieve the address details from a worksheet named Sheet1 in the Google Sheet associated with the Google Sheet key provided.

Let's take a look at the components of this rule:

  • The Google user id and access token for the password are supplied via user and password headers. Note the line beginning with var headers =. If you want to try this example with your own Google sheet, change <Google user id> to your Google account user name and <Google Account access token> to the access token for your account. 
  • The path parameter, /key, is used to provide the spreadsheet key to identify the spreadsheet. 
  • The following URL query parameters are used:
    • wsname  - the rule queries the worksheet (tab) of the Google Connector Address sheet named Sheet1. To connect to your Google sheet, change Sheet1 to reflect the name of the worksheet (tab) in your Google Sheet.
    • query=<query string> - This is where you specify which rows to match based on the data in your spreadsheet. The query parameter selects row(s) from the spreadsheet which match values in specific columns. In this example the spreadsheet has a column named 'customer name'. The query parameter retrieves the spreadsheet row where customer name equals the name we select in our form's dropdown control name 'Customer'.  
  • The http.get returns all the values from the matched row(s) to a variable named "x.results". The rule checks for null which means that no row matched the selected customer.

A few important notes:

  • The Google spreadsheet column name is 'customer name'. When you pass this to the query, remove spaces as you see above query=customername. Any references to Google Sheet columns in your rule MUST be lower case and all have all spaces removed .
  • If you have spaces in your worksheet or Google Sheet name, do not remove them. 
  • Notice the double quote characters in the query string added around Customer.value. This is important in cases where your data contains spaces, you need to surround them with double quotes.
  • You will always get back an array even for 1 result.
  • If there are no results, the returned JSON Object x.results will be null 

Example 2 - Read from a Google Sheet using OR condition

The query string supports 'and' and 'or' logic. This query will retrieve all rows where the customer lives either in MA or CT. The rule concatenates all the addresses into a text area control named FullAddress when the form loads.

If you want to try this example with your own Google sheet, remember to change the <Google user id> and the  <Google Account access token> to reflect your Google account information. Change <your spreadsheet key> to the key for your Google sheet and <your worksheet name> to the name of the tab in your Google sheet.

If your Google Sheet has this data, then your form will look like the image to the right when the form loads and the rule runs.

Google Address Spreadsheet

Form showing only customer addresses from CT or MA

Example 3 - Generating Sequential Numbers from a Google Sheet

The Google Spreadsheet connector can also be used to generate unique sequential numbers. This technique should not be used if you have multiple people using the form at the same time as it's possible that two people simultaneously opening the same form could get the same sequential number.

In this example we have a checkbook form where we want to initialize a field named CheckNum with the next sequential check book number when the form loads. Here is our Google spreadsheet:

Here is the rule that reads the next sequential number from the spreadsheet and updates plus 1. Note this rule uses http headers to provide authentication information, access the Google sheet using the key and passes the worksheet name as a query parameter. This is the recommended approach.

  • Replace <Google User ID>  and <Google Account access token> with your information in the user and password headers.
  • Replace <your spreadsheet key> with the key for your spreadsheet in the readquery and update statements.
  • Replace <the name of the worksheet tab in your spreadsheet> with the name of the worksheet (tab) in your Google sheet in the readquery and update statements.

The rule reads the number in the nextid column of the spreadsheet and populates the Checknum field in the form when the form loads. It then adds 1 and updates the nextid column in the spreadsheet. The Checknum field for the next user to load the form is populated with the incremented value.


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