Thanks for using Live Forms. We recommend the following Tutorials to help you get started quickly.
If you'd rather jump directly into more detailed documentation describing how to design, deploy and use frevvo™ use the navigation links to the left.
The superuser admin username is admin@d. If you are using frevvo on-premise, you will need to log in as the superuser admin to create a tenant. Cloud customers can skip this step as your tenant was created for you when you signed up.
To log In to frevvo:
1) Open the login page in your browser.
2) Enter your username and password.
Good security is a desirable feature and is becoming mandatory with compliance initiatives like GDPR. This feature applies only to tenants using the default security manager.
Tenant admins can set password strength requirements on the Create Tenant or Edit Tenant screens. There are four password strength options (Fair, Good, Strong, Very Strong) or the field can be left blank if you do not want to enforce password strength. When you change the password strength requirement, users whose passwords do not comply will automatically be prompted to change their password on their next login. Tenant Admins can also expire passwords by checking Change Password on Next Login on the Edit User page. Users cannot use their old password or a temporary password as the new password.
A user creating or resetting their password will be required to meet the password strength specified by the tenant admin. Password strength is indicated as the user types by a Password Strength Meter visible below the entry. There are no specific length or character requirements, but the meter will detect the strength of the password based on use of uncommon words or phrases and unpredictable use of capitalization, numbers and special characters. Helpful suggestions appear to prompt the user towards a stronger password. Password length is limited to 100 characters and an error message will appear if user attempts to enter more than 100 characters. Users cannot use their old password or a temporary password as the new password. Here are screenshots of what a user might see if the Tenant Password Strength is set to "Strong." Strong and Very Strong passwords use uncommon words or phrases and unpredictable use of capitalization, numbers and special characters.
Tenant Admins can update current users or add new users by uploading a CSV file. For security, the CSV file does not include a password column.
Setting notifyIfNewUser to TRUE causes Live Forms to send an email notification to the user prompting them to create a password. The defaults setting for notifyIfNewUser is FALSE, which allows Admins to set up users without passwords initially, and notify them to create passwords later.
Password Reset email links will expire in 6 hours.
Users added manually will not get an automatic email prompt, but can be required to update their password on next login. This is by design to allow Admin users to add users prior to production, and then notify them to update their password later.
Click the Free Signup button to sign up for a free 30 day frevvo trial tenant.
You will be directed to the Projects Home Page. If you are new to Live Forms and have not created any projects yet, you will see the Getting Started message. Click the link provided to navigate to the Evaluation Guide for your version.
frevvo users who have forgotten their password and wish to reset it must have access to their email in order to do so. Here's how it works:
This method can be used to reset the password for tenant administrators and for the superuser (admin@d) for in-house installations.
The Forget Password feature is not supported for frevvo users in a SAML tenant. If SAML tenant users browse the URL frevvo/web/login, enter their login id then click Forgot Password, they will see the following error message: