If your Azure SAML userIds are in the format <username>@<domain name>, when you login to
the userId (ex: username@<domain name) is appended with the frevvo tenant name . This is as designed for frevvo to append your userIds with your frevvo tenant name. That is why you are seeing this double @. You will see <username@domain name@domain name> as the logged in user at the top of the screen.
Azure SAML Tenant backdoor admin user
Just a reminder that the tenant admin account can login directly into Live Forms or use the Azure SAML login.
When you create a new tenant you are prompted to set up a tenant admin user id and password. This tenant admin does not authenticate via your Azure SAML IDP. It only exists in Live Forms. If you experience an issue with your Azure SAML configuration such that you can't login as an Azure SAML authenticated user, this account provides a backdoor you can use to login to your tenant as a tenant admin in order to fix your Azure SAML configuration issue. Only one backdoor tenant admin account is supported.
If your tenant originally used the Default Security Manager and then you changed to the Azure SAML Security Manager, this tenant admin account has already been setup. If you have forgotten the password, you can change it by :
What if you do not remember the userid of your original tenant admin? Follow these steps: