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When you create a new tenant, you are prompted to set up a tenant admin user id, password and email address. This tenant admin does not authenticate via your LDAP IDP. It only exists in Live Forms. If you experience an issue with your LDAP configuration such that you can't login as an Active Directory authenticated user, this account provides a backdoor you can use to login to your tenant as a tenant admin in order to fix your configuration issue. The Backdoor Admin is able to access the

tenant admin functions if your LDAP Server should become inaccessible. Only one backdoor tenant admin account is supported.
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Browse this URL to login as the Backdoor Admin: <base_URL>/frevvo/web/admin/login. The <base_URL> is typically http(s)://<your servername>:<port>. For cloud customers the <base> is always