Live Forms Latest - This documentation is for Live Forms 9.0. v9.0 is a Cloud Only release. Not for you? Earlier documentation is available too.

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If your Azure SAML userIds are in the format <username>@<domain name>, when you login to 

Frevvoproduct
the
Frevvoproduct
tenant name is appended to the userId . This is as designed. You will see <username@domain name@frevvo tenant name> as the logged in user at the top of the screen. If your domain name is the same as your
Frevvoproduct
tenant name, it will appear as if the domain name is listed twice.


Azure SAML Tenant

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Built-in Admin User

Just a reminder that the tenant admin account can login directly into Live Forms or use the Azure SAML login.

When you create/edit a new tenant you are prompted to set up/modify a tenant admin user id, password and email address. This tenant admin does not authenticate via your Azure SAML IDP. It only exists in Live Forms. If you experience an issue with your Azure SAML configuration such that you can't login as an Azure SAML authenticated user, use this account provides a backdoor you can use to login to your tenant as a tenant admin in order to fix your Azure SAML configuration issue. Only one backdoor tenant admin account is supported.

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Browse this URL to login as the Backdoor Adminbuilt-in admin: <base_URL>/frevvo/web/admin/login. When specified,

Frevvoproduct
will prepend the base URL to the URLs in your Form/Document Actions. The <base_URL> is typically http(s)://<your servername>:<port>.

  • You must use the admin specific URL - <base-url>/frevvo/web/admin/login - to login as the backdoor built-in admin.
  • Non admin users can also login using the admin specific URL.

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  • Browsing the admin specific URL - <base-url>/frevvo/web/admin/login. Enter the Backdoor Admin built-in admin userid. Click  Forgot Password? This error message displays if any other user clicks on the Forgot Password? link after browsing the admin specific URL:



  • Logging in as a Azure SAML authenticated tenant admin and changing the password via Manage Users.

Tip

The frevvo superuser admin (Cloud customers) and the in-house superuser can change the password for the Backdoor Admin built-in admin userid from the Edit Tenant page.

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Tip

The frevvo (Cloud customers) and in-house superuser can see the Backdoor built-in admin tenant userid from the Edit Tenant page.

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