We recommend that you read the information below before you begin.
Automatic Upgrade for Live Forms Online (Cloud Hosted) Customers
Live Forms Online cloud hosted customers will be automatically upgraded on TBD. The automatic cloud upgrade will be seamless. Cloud customers should review these topics to prepare for the new version of
If you have any questions, please email firstname.lastname@example.org.
Migration Considerations for Cloud and In-house Customers
The GA Release Date for v7.2.0 for in-house customers is TBD.
Changes to Supported Platforms
Java 1.7 is no longer supported. Please review Supported Platforms list for more information.
IE9 and IE10 no longer supported for designer and runtime
The Opaque URL feature provides:
- URLs that do not include a user's id
- Backward compatibility for URLs that contain a user's id - they will continue to work.
- A reverse lookup function of the opaque URL that can be used to locate a form/flow in a user's account for troubleshooting purposes. This capability is only be available to administrators, tenant administrators and users with the designers or publishers roles in the same tenant.
An example of the opaque URL for a
OLD SPACE URL: http(s)://<server>:<port>/frevvo/web/tn/mycompany/user/designer/space/mycompany NEW SPACE URL: http(s)://<server:port>/frevvo/web/tn/mycompany/u/8aa27da6-4bef-427c-92e3-6ad8d58e506a/space/mycompany
All use mode and designer features use opaque URLs and do not expose URLs using the previous format.
Migration Considerations for Live Forms In-house Customers
Changes to Supported Platforms
SQL Server 2008 is no longer supported
MySQL Database 5.5 is no longer supported
new version of PVE Connector
Database Connector v2.5
Just a Reminder for In-house Customers
v7 License Key Required if you are upgrading from a version prior to Live Forms v7.x
Request a v7 license by emailing email@example.com BEFORE you begin the upgrade. v5 and v6 licenses will not work.
Hardware and Memory Requirements for your Live Forms Server
The minimum recommended hardware configuration for your Live Forms server is:
- 2 gigahertz (GHz) 64-bit (x64) processor with 4 cores
- 5 gigabyte (GB) of system memory
- 100 GB hard drive
However you must size your hardware platform to your specific form usage characteristics. As the number of concurrent users and forms/flows increases so must the system memory. Refer to the memory configuration topic for the details.
Insight Server Memory Requirements
The Insight Server and Service (Batch job) MUST be configured to take full advantage of the Reporting and the v7.2 Submission view and search capability. Do NOT disable it in the <frevvo-home>\tomcat\Catalina\localhost\frevvo.xml file.
It may be necessary to increase heap size for the Insight server, when reporting on/indexing a large number of submissions. Refer to the memory configuration topic for the details.
Database Configuration moved to server.xml file
The database configuration that was done in the <frevvo-home>\tomcat\conf\catalina\localhost\frevvo.xml file has been moved to the <frevvo-home>\tomcat\conf\server.xml file. Also, note that the datasource in the server.xml file has been renamed to jdbc/sharedfrevvoDS so that it can be shared by
Configuring the database has not changed. The difference is that it is now done in the server.xml file and not frevvo.xml as in previous releases. When you configure your database, make the changes in the v7.2.0 server.xml file. Do not replace configured sections from a frevvo.xml from a previous release into the v7.2.0 server.xml. file.
Email Configuration is still done in the frevvo.xml file. Custom configuration parameters are still configured in the frevvo.xml file.
Start the Insight server before Live Forms
requires Insight software for the Reporting and Submissions View feature. The Insight software is included in the tomcat bundle. The Insight server MUST be started BEFORE starting
You do not have to restart the Insight server every time you restart