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Insight.war is a web app that is included in the tomcat bundle and is embedded in the <frevvo-home>\tomcat\webapps\frevvo.war file. Insight is only supported for the tomcat and JBOSS containers.

The war contains a batch process that extracts all the latest submissions from 

Frevvoproduct
and creates Insight Server documents for them. Indexed submission data is stored in <frevvo-home>\data\solr directory and is needed for the
Frevvoproduct
Reports feature.

  1. The batch is run automatically as part of the upgrade.
  2. It requires access to the submission repository and uses the same database configuration as
    Frevvoproduct
    .

It is possible to manually run a batch process to re-index Insight. Some situations where you may want to run the batch job are:

  • If Insight gets out of sync
  • Submission schema changes due to a
    Frevvoproduct
    upgrade
  • An upgrade of Insight if the underlying index structure has changed
  • Recovery of index due to data loss or corruption.

The batch process can be run for all tenants or a specific tenant.

Warning
  • Cloud customers must contact frevvo to request the batch process for your tenant. frevvo will run the Insight Batch job during a time when your users are NOT using
    Frevvoproduct
    .
  • In-house customers can use the Manage Insights Data function to manually run the batch process. frevvo recommends that you run the Insight Batch job during a time when your users are NOT using
    Frevvoproduct
    .

 

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