- Enter their userId@tenant and then click the Forgot Password button. The Password Change Request screen displays.
- An confirmation email is sent to the address associated with the frevvo user id.
- Click the link included in the email to reset your password with a temporary password. You will see the Password Changed screen.
- An email is sent to the address associated with the frevvo user id. providing the reset password and a link to log in.
- Click the link in the email to take you to the
login screen. Login with your user and the temporary password from the email.
- Click the Manage Account Link in the top right corner of the screen.
- Change the password on the Manage Personal Information screen to one of your choice.