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Embedding forms and flows into your website is NOT supported if the the visibility of the form is set to Public in Tenant and the user is NOT already authenticated to Azure SAML. This is because frevvo must direct the user to the IDP login screen and the browser will not allow loading the IDP login page in frevvo's form iframe.

 

Troubleshooting

 

Logging into a Azure SAML tenant as (user@Azure SAML tenant name)

 

Logging into a Azure SAML tenant as (user@Azure SAML tenant name) displays an application error message.

 Image Modified

 

On-premise customers using the tomcat bundle will see the following entry in the 

Frevvoproduct
 error log:

 

Code Block
Application error processing /frevvo/web/login?null java.lang.UnsupportedOperationException: null

 

Accessing a Space in a

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Azure AD tenant on a mobile device will not display a logout button

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Skew error when logging into an Azure tenant

Users logging into a Live Forms Azure SAML tenant may encounter the error "Access Denied.  Authorization Required". Examination of the frevvo.log shows the following entry:
 

Code Block
Response issue time is either too old or with date in the future, skew 60, time 2016-06-01T05:49:25.330Z
 

This error is typically caused by a clock synchronization issue between the SP (frevvo) and the Idp (Azure) or a genuine delay in the connection. If you get this error, you can change the value of the context parameter, com.frevvo.security.saml.response.skew, to specify the time in seconds allowed between the SAML request and response to a value greater than the default value of 60 seconds.

Follow the instructions listed in the Installation Tasks chapter to add the parameter.

Login into the
Frevvoproduct
Azure SAML tenant fails

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