First navigate to the Flows Home Page inside one of your application. See the Flows Home Page for help navigating here.

We recommend that tenant admin users not create or edit flows, nor have roles assigned to them. These users should restrict themselves to administrative tasks.

Once you are in a flows home page, start by clicking New to add your first application. Then click the name of the application or the Edit  icon and click New to create your first flow.

A unique and arbitrary flow name will be generated automatically--Flow 31 for example. You'll change this name when you begin working on your flow to something meaningful like Employee On Boarding shown below.

The Flow Designer has several components. Each is described below.

On This Page:



The palette contains all of the forms in your application's form tab, a new form, an http Wait-Notify, Email and a summary step. Click on the form you want and drag it into your flow. See adding steps to your flow for more information.

The Form Viewer control is used to allow a generated PDF to be viewed as part of a form step in a flow. This control appears on the Forms palette in the flow designer when you click the  icon to edit an step in a flow. 

Properties Area

This is where you define workflow navigation, customize button labels, configure task information, pending messages and task notification emails seen by the flow users, and more flow customization. When you click on a step in your flow, the Properties area displays the step's properties so you can view and edit them. There are also flow properties; click the toolbar at the top of the flow work area to access these.

Flow Work Area

The right side of the Flow Designer is the work area for the flows you create. At the top of this area is the toolbar.


The toolbar at the top of the flow work area is visible when you are designing your flows but it is not visible to you when you test your flows or to your users when they access your flows. Notice the icons on the toolbar. Hovering over the icons displays a tool tip which describes it"s function. The toolbar includes the following icons: