The forms home page appears after you create/edit an application or install a Form Template application.

On This Page:


You won't see any forms the first time you use , but as you soon as you create some or you install a form template application you'll see them here. Forms are single page.

Click the Page Help button for information about the features on the Forms Home page. This feature is only available for Cloud customers.

There are three icons at the top of the forms home page. Each is described below.

To the right of each form name are six icons. Each is described below.

Deleting a form also deletes all associated form submissions and any saved in-process form instances. See replacing forms.

Below each form name are eight more icons. Each is described below.

Refresh Searchable Fields

Searchable Fields are fields in your form that can be used to search submissions and tasks. It is up to the forms designer to designate which controls should be set up as Searchable fields.

Form requirements may change over time. What happens if you need to add or delete Searchable fields and you want your previous submissions to reflect your changes? Designers, tenant or superuser administrators or any user given the permission to edit a form can initiate a Refresh Searchable Fields process for a particular form. Once the process completes, new submissions will reflect the changes made to the Searchable Fields but to show them in previous submissions you must run the Refresh Searchable Fields process for your form.

For example, let's say you have an Invoice form with the First Name and Last Name fields set up as searchable fields. You can search existing submissions or tasks by setting up a filter using the data in these fields.


Your users have requested the ability to search submissions and tasks by product name in addition to the First and Last name of the customer. You must add the Product Name field to the list of Searchable Fields in your form.

  1. Login as a designer user or your production account if the form is deployed.
  2. Edit the Application where your form is located.
  3. Edit your flow. Click on the toolbar to display the form properties.
  4. Add the Product Name control in your form to the Searchable Fields list using the Setup Searchable Fields wizard.

  5. Follow these steps to run the Refresh Searchable Fields process.
    1. Click the Refresh icon for the form you want to update.
    2. Information about previously run Refresh processes for the form display in a table.

      • Starting and Ending date/Time of the process
      • Status of the process - completed/failed/stopped
      • The user id and name of the process initiator
      • A description providing the Application/Form Name

    3. Click the icon to start the Refresh Process.

    4. Click Submit.
    5. The message "Index batch was successfully started" displays and the submitted process shows in the Refresh Process list table.

    6. Click the  Refresh icon to update the table with the most recent information.

    7. Click the Back to Forms link to return to the Forms Home Page.

Once the Refresh Searchable Fields process for the form is completed, the Product control and the associated data displays as a column in the Submissions Table.

The Refresh Process can be stopped or abandoned once started.

Stopping the Refresh Searchable Fields Process

Once you have initiated the Refresh Searchable Fields process, the UI allows for the job to be stopped or aborted. The process can be stopped if it is in the STARTING or STARTED state.

You will notice a Stop column in the row in the table for the process that was started. To stop the job:

  1. Click the Stop icon .

  2. Click Ok to confirm.

  3. When the process is stopped, the status column will update.

Restarting a Stopped Refresh Searchable Fields Process

When the Refresh process runs, tables that store the state of the process are created in the frevvo database. By default, if a process were to fail or be stopped, starting it again would restart the failed/stopped job from where it failed/stopped.

To restart a Stopped/Failed refresh process, simply start the batch job again with same tenant and it will resume the last stopped job. 

To prevent the last stopped job from restarting, change the status to Abandoned.

Abandoning the Refresh Searchable Fields Process

The Refresh Searchable Fields process can be abandoned if it is not in the STARTING or STARTED state. The process must be stopped to mark it as abandoned. This prevents it from being restarted. You may want to abandon a batch job if it failed and restarting it would result in another failure. Abandoning the batch job allows you to start over again with a new process.

When you stop a Refresh process, you will notice Stop and Abandon columns in the row in the table for the process that was started. To abandon the job:

  1. Stop the Refresh Searchable Fields Process
  2. Click the Abandon icon in the row in the Abandon column for the process you want to prevent from restarting.

  3. Click Ok to confirm.

  4. The Refresh Job Status screen will update.

Assigning a Thumbnail Icon to a Form

You can attach a thumbnail icon to a form/flow by clicking in the icon or the Forms/Flows Home Page. You can select one of the icons provided by or you can upload your own.  The icons will display when you access your forms/flows from a  space on mobile devices (iPhone and iPad) mobile devices. See belowIf you do not specify an icon for your form/flow,  will display a default thumbnail where required.

When you first click on the icon, you will see a list of icons provided by .

Since the form/flow does not have an icon assigned at this time, the Current thumbnail section of the screen will display the message "You have not specified a thumbnail for this form/flow. Please select one or upload your own thumbnail. If you do not specify one, frevvo will display a default thumbnail where required." Once you select or upload a thumbnail, the Current thumbnail section will update with that icon. You will not be able to delete the current thumbnail once it has been assigned but if you update the form/flow icon by selecting another one from the list or by uploading an image file, the updated icon will be reflected in the Current thumbnail section.

If thumbnail changes are not reflected immediately, refresh the screen.

Production Forms

New forms have a default deployment state of either Production or Development. The icon on each form toggles this state. Forms in the Development state have a watermark. Change them to Production to remove the watermark. Your license key controls the number of forms that can be set to Production.

The deployment state defaults to Development irrespective of the default deployment state set by your license key and by your tenant admin for the following scenarios:

To manage production forms go to your My Account -> Manage Production forms page. See managing production forms for more information

Deleting Forms

When you delete a form, by clicking the  icon the form is permanently removed and cannot be restored. The delete operation also deletes all submissions from ' submission repository and any saved in process form instances.

Before deleting you may wish to download a copy of the form to disk by clicking the  download icon. Click deleting an application and deleting/replacing flows for information on deleting applications and  flows.

Uploading/Replacing Forms

If your goal is to update your form to a new version that you had previously downloaded to disk or to revert to an older version previously downloaded to disk, do not first delete the form since, as stated, this removes all associated saved/submitted/pending form instances. Instead leave the original as it is and upload the version from disk by clicking the  upload icon. A dialog will display that lets you browse to the form on disk and gives you the option of replacing the current with this new version. Checking the option to ignore XML schemas in the form being uploaded if those schemas already exist in the application, results in the existing schemas being used. 

When uploading a form with the same ID as an existing form, without checking Replace, a copy will be created and the designer will see an error message: "The form that was uploaded matches the id of one that already existed so a copy was made. If you intended to replace the existing form, delete the form you just uploaded and upload it again but check off the ‘Replace’ option."

When uploading a form with Replace checked that is currently being edited by another user, the designer will see this error message: "This form is currently being edited by <user@tenant>. Please try again later."

Designer ACL

Designer users can grant other users the ability to edit a form and access related submissions. The Access Control and Shared Items topic explains the details. This permission gives Users with this permission also can run the process to Refresh Searchable Fields.